Why have I not yet received my withdrawn funds?

Withdrawals are typically credited to your bank account within 10 minutes after the withdrawal status changes to “Completed.” If more than 10 minutes have passed and you still haven't received your funds, please contact us via live chat or email for assistance.

Bank transfers may be delayed due to closed accounts or incorrect bank details. Please check with your bank and follow the steps below:

• If your bank has received the funds but has not credited them to your account: Ask your bank to credit the funds to your account. If it cannot do so, please request that the funds be returned to Vantage. Once we receive the returned funds, we will credit them back to your Vantage account.

• If your bank has not received the funds: Please contact us so we can investigate. Once verified, Vantage will reverse the payment to your Vantage account.

   

For further assistance, please contact us via live chat or email.