If your bank account shows a deduction but the funds have not been reflected within the expected timeframe, please provide proof of payment and contact our Support Team for further assistance. The receipt should include a deduction record from your bank, containing the following information:
Amount deducted
Transfer date
Recipient’s details
Other transaction details (e.g., sender’s name, account number, transaction ID)
Providing these details will help us investigate and resolve the issue more efficiently.
keywords: deposit not reflected, transaction not completed
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