Why am I unable to add a security authenticator device (2FA)?

If you’re experiencing issues adding a security authenticator device (2FA), it may be due to security measures designed to prevent unauthorized access or changes to your account. To resolve this issue, please send an email to support@vantagemarkets.com from your registered email address and include the following information:

1. A selfie holding your proof of identity (POI) with both the front and back sides clearly visible and legible.
2. Provide another selfie of yourself holding a piece of paper that includes: the word “Vantage” including date in the format: YYYY/MM/DD.

Our Support Team will review your submission, verify the provided information, and assist you as soon as possible once it is received.

keywords: cannot bind device, 2FA, security management