The proof of identity (POI) document must meet the following criteria:
- The full name must match exactly with the name registered on your Vantage account.
- The date of birth must indicate the applicant is 18 years or older.
- The document must be valid and not expired.
- The document must include a clear, official photo of the account holder.
- Both sides must be submitted if it’s a double-sided or multi-page document.
- All four edges of the document must be visible.
- The image must be high-quality, clear, and legible.
- The document must be officially issued by a government authority
Acceptable proof of identity documents include:
For Non-Indonesian Clients:
- Valid passport includes signature page
- Residence PermitFor Non-Indonesian Clients:
- Valid national identity card
*Document must be government-issued and include your full name, date of birth, photo, and expiry date.
Accepted upload formats:
Photo
Scan
Photocopy (all corners must be visible)
Accepted file types (up to 5 MB):
.jpg
.jpeg
.png
.pdf
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