My Account
- Is there an age requirement for opening a trading account?
- Under what circumstances will you be sent a client portal login email notification?
- Why did I not receive email verification for 2FA?
- Where can I re-submit account verification documents?
- What if I didn't submit my ID and/or POA during registration?
- How long does document verification typically take?
- Why was my Proof of Address (POA) rejected?
- What should I do if an error occurs while uploading a file?
- What is my User ID and where can I find it?
- Why was my Proof of Identity (POI) rejected?
- Is it possible to submit one ID document for both identity and address verification?
- How can I verify if my trading account has been approved?
- Is it possible to delete my account and register again?
- Is there any Shariah basis for Vantage Markets Swap-Free account?
- Can I change my trading account number?
- What should I do if my account application is rejected?
- How can I check if my trading account is ready for deposit and trading?
- My recent application has been rejected due to duplication. Can I use my latest application instead?
- How do I reset my client portal password?
- How do I update my password for the client portal?
- How to update my contact number?
- How to Change My Email or Phone number If I Can’t Access the Old One
- How do I update my account name and address information?
- What are the types of passwords in Vantage?
- What is an Individual account?
- What is a Company account?
- How to update my registered email address ?
- How can I close my entire profile account from the client portal?
- Can I share my account with a friend or family member?
- What to do if the account holder has passed away?